Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Potomac Home Buyers ("we," "us," or "our") operates the website located at offers.potomachomebuyers.com (the "Site"). We are committed to protecting the privacy of visitors who request cash offers for their properties. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using the Site or submitting a property inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information: your name, phone number, and email address
- Property information: property address, number of bedrooms and bathrooms, property condition, your timeline to sell, and reason for selling
- Communications: any messages or notes you submit through our forms
We also automatically collect certain technical data when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard server logs and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Prepare and deliver a cash offer for your property
- Contact you by phone, text, or email regarding your inquiry
- Respond to your questions and provide customer support
- Improve our website, services, and marketing effectiveness
- Comply with legal obligations and protect our legal rights
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as CRM platforms and communication tools), subject to confidentiality obligations.
4. Google Ads and Remarketing
We use Google Ads to advertise our services. Google may use cookies and similar technologies to serve ads based on your prior visits to our Site. You can opt out of personalized advertising by visiting Google Ads Settings. We may also use Google Analytics to understand how visitors interact with the Site. Google Analytics collects data anonymously and reports website trends without identifying individual visitors.
5. Cookies
Our Site uses cookies — small text files stored on your device — to improve your experience, remember your preferences, and analyze Site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the Site.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. If you would like us to delete your information, please contact us using the details below.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing of your data. To exercise any of these rights, please contact us at the information provided below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Potomac Home Buyers
Phone: +1 (240) 384-3601
Email: [email protected]
Service Area: Maryland, Washington DC, and Virginia